ITSM v5 foundation : master IT service management for 2026 certification success.
Course Overview In this 15-hour course, master IT Service Management (ITSM) v5 and get equipped with skills to excel in modern IT service delivery. Learn practical applications, governance frameworks, and lifecycle management. This course prepares you for the ITSM Foundation certification and offers...
Gespeichert in:
- Hauptverfasser:
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- Format:
- Elektronisch Film
- Sprache:
- Englisch
- Veröffentlicht:
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[Birmingham, United Kingdom] :
Packt Publishing,
2026.
- Ausgabe:
- [First edition].
- Zusammenfassung:
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Course Overview In this 15-hour course, master IT Service Management (ITSM) v5 and get equipped with skills to excel in modern IT service delivery. Learn practical applications, governance frameworks, and lifecycle management. This course prepares you for the ITSM Foundation certification and offers strategies to implement real-world ITSM practices. What I will be able to do after this course Understand the ITSM v5 service value system and its components Implement effective governance and risk management frameworks Apply the seven ITSM v5 guiding principles in organizational contexts Utilize the ITSM v5 lifecycle model for service design and delivery Manage stakeholder relationships and drive organizational transformation Course Instructor(s) Avnish Singh is a passionate instructor who simplifies complex topics with a focus on real-world applications. Pavan Kumar, a Microsoft Certified Trainer, specializes in enterprise infrastructure and cybersecurity, offering impactful training to global audiences. Who is it for? This course is ideal for IT professionals, service managers, and business leaders aiming to understand and implement ITSM v5. It is also designed for those preparing for the ITSM Foundation certification exam or looking to enhance their organization's service management practices.
- Umfang:
- 1 online resource (1 video file (15 hr., 21 min.)) : sound, color.
- ISBN:
- 1-80778-913-6
- Schlagworte:
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