Aberrant capitalism : the decay and revival of customer capitalism /

The corporation was a timely emergent phenomenon of the capitalist system. Under entrepreneurial ownership with customer value creation goals, corporations introduced new products and services, new capital structures and new management processes capable of improving customer experiences in every fac...

Ausführliche Beschreibung

Gespeichert in:
Hauptverfasser:
Hastings, Hunter, Denning, Stephen
Format:
Elektronisch E-Book
Sprache:
Englisch
Veröffentlicht:
Cambridge : Cambridge University Press, 2024.
Ausgabe:
First edition.
Zusammenfassung:
The corporation was a timely emergent phenomenon of the capitalist system. Under entrepreneurial ownership with customer value creation goals, corporations introduced new products and services, new capital structures and new management processes capable of improving customer experiences in every facet of their lives. After entrepreneurship, the organizational model transitioned to managerial capitalism, and from there into command-and-control and central planning. Then came further transition into the era of financialization, where shareholder value replaced customer value as the purpose of the corporation. Managers diverted resources to their own enrichment as well as that of shareholders, at the expense of investment in future innovation. Capitalism's reputation has become tarnished and its purpose distorted. This Element ends with the promise of another emergent era, via the corporations of the digital age.
Umfang:
1 online resource (85 pages) : digital, PDF file(s).
Anmerkungen:
Title from publisher's bibliographic system (viewed on 22 Feb 2024).
Bibliografie:
Includes bibliographical references.
ISBN:
9781009348836
1009348833
9781009348850
100934885X
9781009348867
1009348868
ISSN:
2634-8950
Schlagworte:
Capitalism.
Bezugswerke:
Links: