Building a customer-centric culture : How do leaders continue to retain and satisfy their customers while emerging technologies call for new business models?

Gespeichert in:
Format:
Elektronisch E-Book
Sprache:
Englisch
Veröffentlicht:
[Cambridge, Massachusetts] : MIT Sloan Management Review, [2018]
Umfang:
1 online resource (1 volume) : illustrations
Anmerkungen:
Date of publication from resource description page.
"From the leadership archive."
Bibliografie:
Includes bibliographical references.
Schlagworte:
Customer relations > Management.
Customer services.
Organizational change > Management.
Technological innovations > Management.
Bezugswerke: