Are nonfinancial metrics good leading indicators of future financial performance? : it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work? /

Hauptverfasser:

O'Connell, Vincent, O'Sullivan, Don

Format:

Elektronisch E-Book

Sprache:

Englisch

Veröffentlicht:

[Place of publication not identified] : MIT Sloan Management Review, [2016]

Umfang:

1 online resource (1 volume) : illustrations

Anmerkungen:

Date of publication suggested by the text.
"Reprint #57418."

Bibliografie:

Includes bibliographical references.

Schlagworte:

Economic indicators.

Economic forecasting.