Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey /
Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.
Gespeichert in:
- 1. Verfasser:
- Weitere Verfasser:
- Format:
- Elektronisch E-Book
- Sprache:
- Englisch
- Veröffentlicht:
-
Bingley, England :
Emerald Publishing,
[2021]
- Zusammenfassung:
-
Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.
- Umfang:
- 1 online resource (x, 332 pages)
- Anmerkungen:
- Includes index.
- ISBN:
-
9781800433885
1-80043-388-3 - Schlagworte:
- Links: