Active listening : improve your ability to listen and lead /

Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sh...

Ausführliche Beschreibung

Gespeichert in:
1. Verfasser:
Hoppe, Michael H.
Format:
Elektronisch E-Book
Sprache:
Englisch
Veröffentlicht:
Greensboro, N.C. : Center for Creative Leadership, c2006.
Ausgabe:
1st edition
Zusammenfassung:
Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.
Umfang:
1 online resource (35 p.)
text file
Anmerkungen:
"CCL no. 430"--T.p. verso.
At head of title on cover: For the practicing manager.
Anmerkungen:
English
Bibliografie:
Includes bibliographical references.
ISBN:
9786611001407
9781604916607
1604916605
9781118155325
1118155327
9781281001405
1281001406
9781118154564
1118154568
9781932973693
1932973699
Schlagworte:
Communication in management.
Listening.
Bezugswerke:
Links: