Exceptional service, exceptional profit : the secrets of building a five-star customer service organization /

""Filled with treasures and big ideas, this book will help you become exceptional."" -SETH GODIN

Gespeichert in:
Weitere Titel:
Secrets of building a five-star customer service organization
1. Verfasser:
Inghilleri, Leonardo
Weitere Verfasser:
Solomon, Micah
Format:
Elektronisch E-Book
Sprache:
Englisch
Veröffentlicht:
New York : American Management Association, 2010.
Ausgabe:
1st edition
Zusammenfassung:
""Filled with treasures and big ideas, this book will help you become exceptional."" -SETH GODIN
Umfang:
1 online resource (189 p.)
text file
Anmerkungen:
Description based upon print version of record.
Anmerkungen:
English
Bibliografie:
Includes bibliographical references and index.
ISBN:
1-282-52448-8
9786612524486
0-8144-1539-3
Schlagworte:
Customer services.
Consumer satisfaction.
Customer loyalty.
Bezugswerke:
Links: