Practical zendesk administration /

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In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You’ll learn the purpose, benefits, and pitfalls of each Zendesk fe...

Ausführliche Beschreibung

Gespeichert in:
1. Verfasser:
Vaughan, Stafford
Format:
Elektronisch E-Book
Sprache:
Englisch
Veröffentlicht:
Beijing ; Sebastopol, California : O'Reilly Media, [2013]
Ausgabe:
1st edition
Zusammenfassung:
In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You’ll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company’s needs and processes.
Umfang:
1 online resource (187 pages) : illustrations
text file
Anmerkungen:
Bibliographic Level Mode of Issuance: Monograph
Anmerkungen:
English
ISBN:
9781449343620
1449343627
Schlagworte:
Computer software > Customer services.
Customer relations > Management.
Customer services > Data processing.
Management information systems.
Bezugswerke:
Links: